FAQ

FAQ

1. Do you ship internationally?

No. Nexo London currently ships only within Pakistan.

2. What are your shipping charges?

Shipping is PKR 300. Orders above PKR 5,000 receive free delivery.

3. Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery (COD) all over Pakistan.

4. Can I return a product?

We do not offer cash refunds. However, exchanges are available within 7 days of delivery.

5. How long does delivery take?

Orders typically arrive within 3–7 business days depending on your location.

6. How do I request an exchange?

Contact us through phone or email within 7 days of receiving your order.

7. How can I contact support?

Email: info@company.com or contact@company.com
Phone: +92 371 4240435 / +92 300 4127752